Bigwin game believes that protecting each member's personal information is our highest responsibility. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
Bigwin game's privacy policy is built on these six core principles.
Bigwin game protects all your personal and financial data with 256-bit SSL encryption. No hacker or third party can access your information.
We never sell your personal information to advertisers, marketing agencies, or any third parties. Your data is used solely to provide our services.
Bigwin game only collects information that is strictly necessary to provide our services. We never ask for data beyond what is needed.
You can close your account and request deletion of your personal data at any time. We will honor such requests unless legally required to retain the data.
We use cookies solely to enhance your experience. This policy clearly explains which cookies are used and for what purpose.
You can opt out of marketing emails or SMS at any time. We only send promotional messages with your consent.
BigWin Game ("bigwin game", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how bigwin game collects, uses, stores, and protects your personal information.
This policy applies to bigwin game's website, mobile app, and all related services. By using our platform, you agree to the terms of this privacy policy.
Our Core Principles: Your data belongs to you. We only use it to provide you with the best experience — nothing more.
Bigwin game complies with applicable data protection laws in Bangladesh and follows international best practices. We believe transparency is the best policy — which is why everything is laid out clearly in this document.
Bigwin game only collects the information that's necessary. Below are the types of data we collect and their sources:
| Data Type | Example | Sources of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration Form |
| Contact information | Mobile number, email | Registration Form |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Usage Data | Betting history, login times | Automatically |
| Device information | IP address, browser, OS | Automatically |
| Cookie information | Session cookies, preference cookies | Browser Cookies |
We never collect: religious beliefs, political opinions, ethnic identity, or health-related information.
Bigwin game uses your data only for the specific purposes outlined below:
We never sell, rent, or trade your information. Your personal data is never used for advertising purposes.
Bigwin game strictly limits data sharing. We only share information in the following circumstances:
When sharing data with third parties is necessary, we ensure those parties maintain the same standard of privacy protection. We sign data processing agreements with all such parties.
Bigwin game uses cookies to enhance your browsing experience. We use three types of cookies:
You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain site functionality.
Bigwin game does not use third-party tracking pixels or ad trackers. All analytics are entirely internal and anonymized.
Bigwin game does not retain your data indefinitely. Below are the retention periods for different types of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| Betting History | 3 Years | Dispute Resolution |
| Login logs | 12 Months | Security Review |
| Cookie information | 30 days – 1 year | By Cookie Type |
| Support Conversations | 2 years | Service Improvement |
Once the retention period expires, data is permanently deleted or fully anonymized.
Bigwin game uses industry-leading security measures to protect your data:
In the event of a data breach, we will notify you and the relevant authorities within the legally required timeframe.
As a bigwin game member, you have the following rights regarding your data:
You can request to see what information we hold about you.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You may request that we stop processing your data in certain circumstances.
You can request a copy of your data in a standard, portable format.
You may object to your data being used for marketing purposes.
To exercise any of the rights above, please contact us: support@bigwingame.ws — We will respond within 30 business days.
Bigwin game strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we have reason to believe a minor has registered, we will:
If you believe a minor is using our platform, please notify us immediately.
Bigwin game may update this Privacy Policy from time to time. When changes are made:
We recommend checking this page occasionally. Last updated: January 1, 2026।
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team is always here to help.
For privacy-related complaints, we will first attempt to resolve the matter amicably. If you are unsatisfied with our response, you may escalate the complaint to the relevant regulatory authority.
Your data is secure, your experience is safe — join BigWin Game today.